Ordering Information: Place an order
All our orders are online. If you wish to place an order over phone, our representative will
assist you
in creating an online account and placing an order. After you place your order, we will send you
an e-mail
acknowledgement. Our phone, fax and email addresses are available in the contact us section of
website. We
will start processing your order only after we have received payment. By placing an order on
Albela.org,
you agree that you are buying for your business needs.
Our business hours
Our hours are 9:30 AM to 6:30 PM Monday to Saturday at 9765499835.
Order delivery times
If material is in stock or readily available, we shall dispatch in 02 business days and material
should
reach you on 96 Business hours. For special order or out of stock items delivery times are 01 to
03 weeks.
If we are not able to fulfill your order then we will refund your entire amount within 8
business days.
If order times exceed what we have committed to, we will contact you to determine if you want to
execute
the order with the new delivery time. If you do not wish to execute the order at that time, we
will refund
your entire amount.
GST Tax
We invoice all transactions and charge all taxes as per regulation. We charge GST as per the
product
category determined by Government of India
GST invoice for input tax credit
Save upto 28% on your business purchases by claiming GST input tax credit.
Payment Methods
We accept payments via Netbanking, NEFT/RTGS, debit cards, credit cards, cheque. Please mail us
your
cheque at Albela, Plot No. 24, Gut No. 23, Beside Cosmo Films, Sai Ugyognagri,
MIDC Area,
Waluj, Aurangabad, Maharashtra - 431001 by speedpost or registered post or courier. We cannot
claim
responsibility for cheques sent through normal mail. Please enclose invoice copy along with your
cheque.
Cancellation
We reserve the right to cancel any order for any reason. Possible reasons for cancellation
include, but
are not limited to the following:
1. Potentially fraudulent order. Before shipping orders, we run a check to make
sure they are legitimate. If the check fails, we may cancel your order.
2. Incorrect pricing. Due to the sometimes volatile market for collectible
products, sometimes there are major fluctuations in price. Therefore, we reserve the right to
remove any
item from any order and provide a full refund to the customer for that item.
3. Non-Payment of Non COD orders. If payment is not received within a reasonable
amount of time after the order has been placed, we may cancel an order without notice.
4. If the order is not serviceable by us due to non-availability of the product
among any of our vendors.
5. If your pin code is not serviced by any of our courier partners.
6. If the procurement is taking longer than 7 working days and you are not
willing to wait further.
Returns and exchanges
We offer returns and exchanges only against manufacturing defects. Please contact our office to
discuss
any return requests.
